FAQ

SHIPPINNG & DELIVERY

HOW CAN I PAY?

You can pay by all major debit/credit cards or Paypal.

WHEN WILL MY ORDER ARRIVE?

Typical shipping time is estimated at 5–10 business days depending on shipping carrier. Please allow an additional 1–2 days to fulfill your order.

CAN I RETURN OR EXCHANGE THE ITEM?

We accept returns if items are damaged/faulty or the wrong items have been sent to you. Our returns policy can be found here.

HOW MUCH DOES SHIPPING COST?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

DO YOU SHIP TO MY COUNTRY?

We ship globally but don't ship to russia, Belarus, or other countries whose governments support the war in Ukraine.

PRODUCT INFORMATION

WHERE & HOW YOUR HATS ARE MADE?

Each piece is meticulously crafted and inherently unique in Ukraine. The highest quality gabardine cotton is combined with hand-inlaid silver metal details.

HOW DO I WASH THE HAT?

Spot clean only

Do not wash

Do not bleach

Do not tumble dry

Do not iron

Do not dry clean

Washing instructions for each item can be found on the collar label.